Shipping policy

Last Updated: September 2026

At ERAZEN, we aim to deliver your order safely and as quickly as possible.

Order Processing

Orders are normally processed and dispatched within 1–2 business days after confirmation.

For Cash on Delivery orders, we may contact you to confirm your order before dispatch.

Delivery Time

Estimated delivery time is 2–5 business days depending on your location and courier service.

Remote areas may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Delivery Address

Please provide a complete and accurate delivery address and an active phone number. ERAZEN is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Delivery Delays

Delivery may occasionally be delayed due to weather, public holidays, courier issues, or other circumstances beyond our control.

Order Tracking

Where available, tracking information will be shared with the customer after the order has been dispatched.

Contact Us

If you have any questions regarding your shipment, please contact ERAZEN through the contact information provided on our website.